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Recognize any of these? 4 Challenges City PIOs Experience in Managing Social Media

So, you’re a PIO? We know, you’ve got a really tough job. As the mouthpiece of the city administration, you’re the one who needs to relay information in a crisis and provide updates about new projects and initiatives. And in today’s non-stop,...
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Cities Are Missing out on 87% of Their Citizen’s Feedback on Social Media, and Here’s Why

While many cities are starting to collect feedback from their citizens through social media, they are still relying predominantly on official sources like city-managed pages and groups. However, Artificial Intelligence (AI)- based analysis of both...
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