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What Do Your Residents Think About Your City's Brand And Why Keyword Searches Can't Help You Answer That Question

Introduction
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ZenCity Goes Live in Houston: An interview with Houston CIO Jesse Bounds

 Exactly one year ago, Houston Mayor Sylvester Turner announced his vision to not just become a smart city, but to become the smart city. “We must leap, not stroll into the future. We must sprint, not jog. It will be this city that will be the Smart...
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What’s the Best Approach to Managing E-Scooters in a City?

E-Scooters have taken over the streets in cities across the world and the US has been the epicenter of the e-scooter phenomenon where companies like Bird and Lime took disruptive measures to introduce their new services to the market. The...
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How to Provide Value For Residents?

The above is a question that comes to mind for many cities and city managers. The City of Fife, Washington, decided to tackle this question head-on. Fife is a city with a young, family-oriented population of 10,000 residents, many of whom commute...
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How to Effectively Engage With Your Citizens About City Proposed Ballot Measures

City-sponsored ballot measures and general obligation bonds are usually high stakes and often involve significant funding requests that can also influence the budget capacity of basic services within local government. With the use of technology, a...
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How to Transform Resident Feedback from Negative to Positive in Your City Using Technology

Cities are made by people and run by people. And because of that, not everything will run smoothly or according to plan. Often, it seems that the negative feedback from one standout incident or against one policy or project drowns out the rest of...
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Data-science Research Project Management Demystified by Zencity's Lead Data Scientist

Originally published on Medium. Agile software development has taken over the hi-tech industry. Whether implemented as Scrum, Kanban or Scrumban, these methods were created in order to be flexible and allow quick changes by working in short cycles....
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How Civic Engagement Can Transform Community Relationships

Smart cities are no longer just about utilizing technology to increase operational efficiency such as optimizing traffic patterns, or parking management. Nowadays, it’s about leveraging communication technologies to bring residents on board with a...
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The Top 5 City Tech Trends to Watch Out For in 2019

Smart City development isn’t just about boosting technology for technology’s sake. The bottom line for every Smart City tech solution should be solving real problems and improving the lives of residents. Cities are embracing the digital revolution...
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Recognize any of these? 4 Challenges City PIOs Experience in Managing Social Media

So, you’re a PIO? We know, you’ve got a really tough job. As the mouthpiece of the city administration, you’re the one who needs to relay information in a crisis and provide updates about new projects and initiatives. And in today’s non-stop,...
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